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Just a penny per email, ALWAYS!
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Our contact methods...
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MountainBytes is an internet service, i.e., it is completely do-it-yourself. Toward that end, we provide detailed instructions on this site to assist you in creating/ordering eflyers instead of maintaining a large customer-support staff (which would result in much higher prices).
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Of course, we recognize that there are times when even the best of online instructions are simply not good enough. So, if you run into a snag and are unable to proceed with your order even after reviewing the instructions provided, please do contact us.
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As an internet company, we continuously monitor our email, which means that the best way to reach us is by sending a message to Support@MountainBytes.com. If necessary, we can also be reached via the toll-free line for ERI (our parent company): 877-484-3657. Note that the ERI phone line is not monitored outside of standard business hours though.
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